Understanding tool usage in your GIS applications [Geocortex Tech Tip]
Your GIS is about serving your users and keeping them productive, and it’s important to understand how they’re interacting with the tools and apps you’re providing. Being able to dive into the usage of specific tools is a major component of understanding the return on your GIS investment.
In this Geocortex Tech Tip, Derek Pettigrew (Geocortex Analytics Product Manager) shows you how Geocortex Analytics allows you to drill down and understand usage levels for the specific tools in your applications.
“Hi, my name is Derek, I’m the Product Manager for Geocortex Analytics. Today, we’re taking a look at tool usage in your Geocortex applications to understand how your end-users are interacting with your apps in more detail. Let’s take a look.
Here we are in Geocortex Analytics, and we’ve drilled down to the Geocortex application section, looking at the LA County applications. What we’re looking to understand is how users are engaging with the tools in our application. As you can see, we have this wonderful panel to tell us that information.
We can see how the workflows are a very popular item for tools, along with identification, active tool sets, simple query builders, and many others. You can drill down further and see that there’s markups, collaboration going on, layer catalog usage - all very useful to understanding the return on investment around those tools.
Not only can we do this, we can also go through and break this down into further details to really see, at the granular level, how people are engaging with your tools. If I select “include details” I can now see that my identify operation is mostly [used] through the rectangle tools. My “run workflow” is a demographic query area, and I can continue back and forth through this looking at different areas, [for example], seeing that the other run workflows here are for parcel reports.
And If I really want to understand my workflows and which ones are being used in this application, I can filter this [view] to only show me the workflows I actually want to see. So, I put workflows in, and now I can see my workflows by popularity of use for this tool, and how often they were used in the “occurrences” area here. I can see my demographic query one is very popular, followed by parcel reports, profile tool, drive time, and road closures.
By using this, we can really understand what’s going on with your end-users, so we can build better tools to help them accomplish their tasks. That is all, thank you!”
Are you thinking it might be time to assess the health of your GIS? We've created a checklist that will help you perform a user-first GIS health assessment.