We’ve been collecting a lot of useful feedback from our Essentials 1.2 Beta Program participants. Sometimes it can be hard to convey the steps necessary to replicate an issue or system behaviour with text. In some cases, I’ve requested further clarification on defects by encouraging users to replicate the issue while capturing it using Instant Demo.
Instant Demo has a free trial version. It performs some basic screen motion capture functions similar to the more mainstream and feature rich product, Camtasia by TechSmith. We’ve used Instant Demo internally for a while and it’s proving to be invaluable when attempting to replicate scenarios our beta testers have encountered.
I don’t recommend Instant Demo for high-quality output (training material, marketing, website content, etc.); however, it’s a quick and easy way to deliver the details of witnessed application behaviour.