Bay Area Rapid Transit: Improving Efficiency and Simplifying Critical Business Processes - Geocortex

Bay Area Rapid Transit: Improving Efficiency and Simplifying Critical Business Processes

Matt Vaillant
Matt Vaillant
Digital Marketing Lead
April 19, 2017

Bay Area Rapid Transit (BART) is a public transportation system serving four counties in the San Francisco Bay Area; their rapid transit system operates 46 stations across 112 miles of track, with an estimated average ridership in 2016 of 433,000 trips per weekday, and close to 129 million trips for the entire year.

For more than four decades, BART has been an efficient and reliable way for San Francisco’s Bay Area Residents to commute: what began as a futuristic dream in 1972 has grown to be a vital part of the regional culture and economy.

A major challenge BART faced was how to manage the ongoing need for track maintenance and repairs. They were following a paper-based system, which was inefficient and labor intensive. Each time the track had to undergo maintenance, Track Allocation staff had to complete and submit a detailed paper form, which took more than half an hour to complete and often had transcription errors.

They were able to solve this problem with a Geocortex application called the Track Allocation System (TAS) that leverages Geocortex Workflow and Geocortex Reporting technology. Track Allocation staff can now simply draw a box on the map to select the area and assets where the work needs to occur, and the workflow running in the back-end automatically populates a Track Allocation Request Form.

A process that used to take more than 30 minutes now takes a matter of seconds to complete. The TAS was implemented in March 2016 and already has a user base of more than 160 employees, who have recorded more than 7,000 track allocation requests.

Read the full Bay Area Rapid Transit customer story here.


Categories:
Archive
Open: 2018
2018
December 21, 2018

Integrating Pictometry, Bing and other 3rd party maps within your Geocortex applications

December 19, 2018

Recapping the Texas Geocortex Regional User Group

December 14, 2018

How to use Geocortex Workflow 5 to populate the Attribute Table in Web AppBuilder for ArcGIS [Geocortex Tech Tip]

December 12, 2018

Finding yourself: Using geolocation in mobile and web applications [Webinar]

December 7, 2018

Enabling real-time user-to-user map collaboration within Geocortex Essentials

December 5, 2018

Reflecting on 2018

November 30, 2018

Creating mailing labels with reports with Geocortex Reporting 5 [Geocortex Tech Tip]

November 29, 2018

Alberta Energy Regulator: Supporting safe and responsible energy resource operations

November 26, 2018

Important update for ArcGIS and Transport Layer Security (TLS) Protocol Support!

November 23, 2018

Using fine-grained security to control access to layers, features, attributes and application functionality [Geocortex Tech Tip]

November 21, 2018

Enhancing Web AppBuilder for ArcGIS® with Geocortex Reporting [Webinar]

November 16, 2018

Using Geocortex Workflow 5 to automatically display a form for editing layer attributes [Geocortex Tech Tip]

November 15, 2018

Geocortex Achieves Esri’s “Release Ready Specialty” Designation

November 14, 2018

Celebrating GIS Day with York Regional Police: How GIS Data Has Mitigated Risk & Increased Efficiency in Crime Prevention

November 9, 2018

How to access a SQL database from a workflow using Geocortex Workflow 5 [Geocortex Tech Tip]

November 2, 2018

How to send an email from a workflow using Geocortex Workflow 5 [Geocortex Tech Tip]

October 26, 2018

How to add and configure charts inside reports with Geocortex Reporting 5 [Geocortex Tech Tip]

October 24, 2018

Geocortex Water Webinar Series

October 19, 2018

Integrating Geocortex Essentials with ArcGIS Online and ArcGIS Enterprise portal [Geocortex Tech Tip]

October 17, 2018

Cross-Platform Development with Xamarin [Webinar]

October 12, 2018

City of Fort Collins: Dynamic flood maps for public awareness, and flood insurance rate saving

October 2, 2018

Technology Q&A: Geocortex Workflow 5 “Behind the Firewall”

June 27, 2018

Geocortex Essentials 4.10 is here!

June 12, 2018

Geocortex and the GDPR

June 6, 2018

Geocortex at the 2018 Esri User Conference

May 15, 2018

Technology Q&A: The evolution of Geocortex and Web AppBuilder for ArcGIS

April 25, 2018

How to manage data collected from Geocortex Workflow 5 forms [Geocortex Tech Tip]

April 18, 2018

Delivering accessible mapping applications for everyone [Geocortex Tech Tip]

April 11, 2018

How to search for data in a non-spatial database [Geocortex Tech Tip]

April 5, 2018

Configuring Geocortex Analytics to monitor a new Portal for ArcGIS instance [Geocortex Tech Tip]

March 27, 2018

Getting started with forms in Geocortex Workflow 5 [Geocortex Tech Tip]

March 21, 2018

Using Geocortex Workflow with Web AppBuilder for ArcGIS [Geocortex Tech Tip]

March 15, 2018

Understanding tool usage in your GIS applications [Geocortex Tech Tip]

March 7, 2018

Running Geocortex Essentials workflows from an identify operation [Geocortex Tech Tip]

March 2, 2018

GIS Health Assessment: A new way to think about your system

February 28, 2018

Using the in-app help system in Geocortex Workflow 5 [Geocortex Tech Tip]

February 21, 2018

How to configure a personalized dashboard in Geocortex Analytics [Geocortex Tech Tip]

January 25, 2018

GIS is shifting to SaaS, and it’s a win for everyone


Categories

Popular Tags
Accessibility Active Operating Picture ArcGIS ArcGIS Online Customer Story Data Models Energy Esri Geocortex Geocortex 5-Series Geocortex Analytics Geocortex Essentials Geocortex Mobile Viewer Geocortex Printing 5 Geocortex Reporting Geocortex Reporting 5 Geocortex Web Viewer Geocortex Workflow Geocortex Workflow 5 GIS GIS Day GIS Health Integrations Oil & Gas Pipelines Portal for ArcGIS SaaS Tech Tip Tech Tips Transportation Water Industry Web AppBuilder Web GIS Xamarin

Contributors