Geocortex Insight has launched... and this is what we’ve learned so far. - Geocortex

Geocortex Insight has launched... and this is what we’ve learned so far.

Jason Kolt
Jason Kolt
Marketing Manager
December 17, 2015

In October we officially launched Geocortex Insight, our newest product that helps customers understand use patterns, quantify and report on their GIS infrastructure’s return-on-investment, and build better applications based on near-real time data analysis. It is the successor to Geocortex Optimizer, which we released eight years ago, and has been built from the ground up to reflect the modern ArcGIS platform era.

Geocortex Insight is a new, version 1.0 product, so we’ve been monitoring it extra closely as we manage its phased roll-out to customers. We started with a small beta (test) group before its release, and then focused on deploying it to Geocortex Optimizer customers since the official launch. At this stage in the product’s development, installation and configuration support is required from our team (we will be adding self-configuration capabilities to the next version of Geocortex Insight); this means we’ve had the opportunity to work closely with our customers to fully understand what is required to get them up and running, and have been able to hear from them – directly – about the value they’re finding with the product.

Here are the top six themes we’ve encountered during our initial installations – and have heard from Geocortex Insight customers – so far:

  1. Maximizing the ROI of applications, services, and infrastructure is critical. Ensuring the return on investment (ROI) of a GIS infrastructure and applications by knowing how much they are being used helps with future planning. Customers are using Geocortex Insight to show how many people are using the map services or features they’ve created; it also shows the demands on servers, including CPU and memory, to know if the infrastructure is being used to its potential.
  2. Focusing optimization efforts gives the greatest impact. Enabling users to perform their business tasks at peak performance (by identifying weak areas that can be optimized) makes for a better overall experience. Customers are identifying errors that reoccur from a particular resource, and know which map services are the slowest – and/or put the most demands on their resources – and are focusing their optimization efforts accordingly.
  3. Troubleshooting problems as quickly as possible prevents headaches. Being alerted to issues immediately means they can be resolved quickly. Customers are reviewing reports to see the inter-relationship of a variety of data to understand what the roots of problems are. If they receive a slow response time alert, they are discovering through Geocortex Insight reports whether it was due to a server nearing capacity, a spike in users using a new map service, or an issue with the configuration of a new application.
  4. Planning for the future is easier when following demand trends. Geocortex Insight visually expresses demand changes over time, and customers are taking advantage of this to know when to add new resources.
  5. Understanding users’ behaviors helps build better applications. Knowing what types of browsers are displaying applications (and how frequently they are being used), how many users are new versus returning, and what services are being used are helping guide our customers’ efforts to align with their users’ behaviors.
  6. Monitoring what is important needs to be easy. Most of our customers tell us how busy they are, so keeping track of key metrics by creating their own custom Geocortex Insight dashboards – and easily seeing the data that is important to them in one place – is definitely something we are hearing about often.

We are excited to bring Geocortex Insight to a broader audience in 2016. You can register for a webinar — Introducing Geocortex Insight — which we will be hosting on January 26. If you’d like to see the product in action and learn more, we invite you to attend (and recommend you bring a system administrator/IT colleague with you who is directly involved with monitoring your organization’s infrastructure).

You can learn more about Geocortex Insight by visiting the product’s site, or by contacting your Account Manager/authorized Geocortex reseller as applicable.

Categories:
Archive
Open: 2018
2018
December 21, 2018

Integrating Pictometry, Bing and other 3rd party maps within your Geocortex applications

December 19, 2018

Recapping the Texas Geocortex Regional User Group

December 14, 2018

How to use Geocortex Workflow 5 to populate the Attribute Table in Web AppBuilder for ArcGIS [Geocortex Tech Tip]

December 12, 2018

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December 7, 2018

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December 5, 2018

Reflecting on 2018

November 30, 2018

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November 29, 2018

Alberta Energy Regulator: Supporting safe and responsible energy resource operations

November 26, 2018

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November 23, 2018

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November 21, 2018

Enhancing Web AppBuilder for ArcGIS® with Geocortex Reporting [Webinar]

November 16, 2018

Using Geocortex Workflow 5 to automatically display a form for editing layer attributes [Geocortex Tech Tip]

November 15, 2018

Geocortex Achieves Esri’s “Release Ready Specialty” Designation

November 14, 2018

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November 2, 2018

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October 26, 2018

How to add and configure charts inside reports with Geocortex Reporting 5 [Geocortex Tech Tip]

October 24, 2018

Geocortex Water Webinar Series

October 19, 2018

Integrating Geocortex Essentials with ArcGIS Online and ArcGIS Enterprise portal [Geocortex Tech Tip]

October 17, 2018

Cross-Platform Development with Xamarin [Webinar]

October 12, 2018

City of Fort Collins: Dynamic flood maps for public awareness, and flood insurance rate saving

October 2, 2018

Technology Q&A: Geocortex Workflow 5 “Behind the Firewall”

June 27, 2018

Geocortex Essentials 4.10 is here!

June 12, 2018

Geocortex and the GDPR

June 6, 2018

Geocortex at the 2018 Esri User Conference

May 15, 2018

Technology Q&A: The evolution of Geocortex and Web AppBuilder for ArcGIS

April 25, 2018

How to manage data collected from Geocortex Workflow 5 forms [Geocortex Tech Tip]

April 18, 2018

Delivering accessible mapping applications for everyone [Geocortex Tech Tip]

April 11, 2018

How to search for data in a non-spatial database [Geocortex Tech Tip]

April 5, 2018

Configuring Geocortex Analytics to monitor a new Portal for ArcGIS instance [Geocortex Tech Tip]

March 27, 2018

Getting started with forms in Geocortex Workflow 5 [Geocortex Tech Tip]

March 21, 2018

Using Geocortex Workflow with Web AppBuilder for ArcGIS [Geocortex Tech Tip]

March 15, 2018

Understanding tool usage in your GIS applications [Geocortex Tech Tip]

March 7, 2018

Running Geocortex Essentials workflows from an identify operation [Geocortex Tech Tip]

March 2, 2018

GIS Health Assessment: A new way to think about your system

February 28, 2018

Using the in-app help system in Geocortex Workflow 5 [Geocortex Tech Tip]

February 21, 2018

How to configure a personalized dashboard in Geocortex Analytics [Geocortex Tech Tip]

January 25, 2018

GIS is shifting to SaaS, and it’s a win for everyone


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